Frequently Asked Questions

Yes, we offer a selection of eco-friendly t-shirts made from organic cotton and recycled materials. 

Yes, we offer digital mockups of your design before printing. We want to ensure that you're happy with the final product before we start production.

Yes, we offer a wide selection of apparel and SFC classifies them as good, better and best.  You are able to choose from hundreds of options including name brands such as Adidas, Under Armour, BELLA+CANVAS and Comfort Colors. 

In short, no.  Before the campaign is set up for your organization, SFC will work with you to determine the financial goal you have in mind.  Then selected products are added to your specially designed storefront with a markup that reflects your goals.

Absolutely not.  You nor your organization will ever receive a bill because designs and products are preselected with you during campaign set up.  Once your campaign ends and production is complete, SFC issues you a check for the proceeds of your sales less production costs. 

Turnaround times begin when all components of your order, such as size breakdown and artwork approval, is received and all goods needed to complete your order are in house.  Most order times are 10-15 days.

Yes, if the artwork is ready or the customer choses a stock design.  However, 5-7 calendar days are still needed to produce a rush order of this nature and may include a rush fees (fees are calculated based on goods available to complete the order).

For the fastest service, artwork should be submitted in a vector format in one of the following file types:  .pdf, .svg, .eps - this allows the image to be resized without losing any pixilation or causing it to blur.  The following raster formats will require an additional art charge of $35 to convert the file: .jpg, .png, .psd, .gif.

Line thickness should be a minimum of .12" for printed areas and minimum of .04 for non printed areas.

Yes, SFC also uses a Direct to Film transfer process to print colored designs.  Charges for DTF printing are charged at .12 per square inch plus the cost of the garment.

All artwork will be supplied to the customer in an official quote that he/she must approve and return through a specialized link before the order is added to the production schedule.  Images supplied within the quote will have the exact measurements and print locations, along with sizing and quantities ordered.  Any delay in approving the job will create a delay in production time.

Within the official quote you receive by email, there is a personalized secure payment link for your order.  You may use your credit or debit card.

Absolutely not.  SFC is committed to secure payment processing and your financial information is not stored or visible at any time to SFC.  Even when paying by card, in person, the financial information is not stored and it is never shared.

Absolutely.  However, it should be noted that screen-printing is a great option for t-shirts that have simple designs with one or two colors. It gives your t-shirts a smooth and soft feel that many people love. However, if you want to print more complex designs with more than two or three colors, screen-printing may not be the best choice. Screen-printing with more than three colors can be very expensive and time-consuming, because it requires more screens, inks, and setup. It can also result in thicker and heavier prints that may crack or fade over time. That’s why we recommend using full color, direct to film designs for t-shirts that have more than three colors. Direct to film designs use a special printer that transfers your design directly onto the fabric. This means you can print any design with any number of colors, without any extra cost or hassle. Direct to film designs also have a high resolution and durability, so your t-shirts will look sharp and last longer. 

No.  All of the garments produced are handled in-house and are not purchased from a print-on-demand company.

Custom orders involve a significant amount of time, effort, and resources, both in terms of design and production and those orders are unique and personalized, making them challenging to resell to other customers. 

When a custom order is approved and the deposit received, SFC swiftly commits to initiating the order, setting aside valuable production time and resources.  The requirement of a non-refundable deposit encourages customers to place custom orders only when they are genuinely committed to that project.  this helps us allocate our resources efficiently.